Refund policy


Return, Refund & Exchange Policy

1. Cancellation Policy

• Cancellation is only eligible within 24 hours of placing the order.
• After 24 hours, no cancellation requests will be accepted.
• If you still wish to cancel after 24 hours, 10% of the product amount will be deducted as a processing fee.

2. Refund Timeline

• Refunds are generally processed on time. However, if there’s a delay due to bank or server issues, we are not responsible for the delay.

3. Return Options

We offer two return options:

a) Exchange

• If you wish to exchange a product that was delivered correctly (right size, right product), you will need to pay ₹220 as shipping charges.

b) Store Credit (Refund Alternative)

• If you prefer a refund, we only offer store credit equal to the product amount.

• The store credit will be issued after deducting the shipping fee(220) and 10%processing charges.

4. Exchange Charges

• If the correct order was delivered and you still want an exchange, you must pay ₹220 +10% processing as shipping charges.

5. Wrong or Damaged Product

• For any quality concerns or incorrect product deliveries, you must provide a proper opening video of the package.
• Without this video, we cannot process your return or exchange request.

For any concerns, please contact us at angreziandaaz@gmail. — we’re here to help you